I just finished an exhaustive audit with a certain panel-based measurement company (that I will herein refer to as “the masked bandits”) and it is more apparent to me than ever that online measurement across industries is lacking standards and commonality of definition. This generally means we’re all using different measuring sticks. And whereas I [...]
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A client gave me the ominous duty of creating a model for proving ROI on paid search. ‘Omnious’ because the client’s paid search agency has been asked repeated to do it over the course of the last twelve months and they have yet to produce one. Now, to be fair, I don’t think they couldn’t [...]
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I went to a specialty store the other day looking for running shoes. I did some research prior to my visit and walked in with an idea of what I wanted. Consequently, the sale person left me alone, but not so for the poor 50-something next to me. And I essentially got to watch the [...]
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Metrics is a funny business. Logic states that if a measure like page views goes up, then we’re doing well; if it goes down, we’re doing something wrong. I encounter this thinking everyday with requests for total volume of [insert your metric]. But here’s the thing – every metric influences another and the results can [...]
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Omniture Summit 2008… Frankly, it’s something you have to experience – the lights, the music, the scratch of pocket protectors on pinstriped poplin shirts. Yes, it’s a spectacle. But despite that noise, there’s good information. This year I was most impressed with the continuity of theme throughout the sessions – actionable analytics. I did however [...]
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